The balancing act of Control of Work

We all strive to reach the highest possible standards in controlling work effectively and managing the risks; however, it can often feel like a balancing act.  What can help manage Control of Work in our everyday working lives is a robust foundation supported by three pillars:

  • Control of Work system
  • Control of Work training
  • Safe behaviours

This article explains why these pillars are important and why they need to be implemented within a business.

Control of Work system

The rules

Your policies, processes and procedures form the architecture of a Control of Work system, whether it’s paper-based, electronic or blended.  It’s easy to be influenced by ‘new and shiny’ software, but it’s imperative that it does not detract from the overarching aim of implementing a robust safety system, whichever format it’s in.

Control of Work training

How to follow the rules

Training is a pivotal part of Control of Work success and there are many methods that can be used to achieve specific outcomes, but the ‘best’ results are often accomplished by using role-based training.

Unlike traditional techniques, role-based training provides an understanding of why the rules are in place as opposed to simply providing work instructions. Content is tailored to match individual roles and responsibilities, regardless of position or levels of experience, within Control of Work practices.  Such bespoke training results in extremely high levels of engagement and knowledge retention.

Safe behaviours

Motivation to follow the rules

Many studies recognise that the implementation of behavioural programmes can have a significant impact on risk prevention.  Ultimately, safe behaviours and attitudes ensure the effective use of processes and procedures.

It’s for these reasons that we, at Cresent, believe there is more to Control of Work success than just a system.  The stability created by these three solid elements, or pillars, is invaluable.  With commitment to each, operations are robust and risks are managed systematically.