If you want to update your Control of Work (CoW) system, either paper or electronic, you need to establish what is required and communicate this throughout your senior management team. Whilst the following may sound like obvious questions, they are often overlooked. I have yet to know a CoW project to consider all of these in over 20 years. Here are some example questions you might consider asking:
- What is it that needs to be achieved, and what does success look like? Do you have clearly articulated KPIs and measures of success?
- Who will sponsor the project, own it, take the credit for its success and be accountable or stepping in if required to ensure it doesn’t fail?
- This is a Management of Change project, why change now?
- There needs to be a budget, do you have a clear idea of what the whole project will cost?
- Is there a cost/benefit analysis? If not, how will you measure value?
- Is there a project risk register? If not, how will you manage the risks?
- What are the people issues to be addressed and how will you get people to buy into the project?
- How long will the project take and what phases will it be split into?
- What are the key features of the system/project that must be included in a specification of requirements?
- Once the new system is in place, how will you manage it and for how long?
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